Adapt Physiotherapy understands the importance of your personal privacy. Therefore, we have created this Privacy Policy so that you know how we use and disclose your information when you make it available to us under Australia’s consumer laws. The Privacy Policy below discloses our practices regarding information collection and usage website located at adaptphysio.com.au, and the related mobile website (collectively, the “Websites”) and the service provided thereon (the “Service”). By using or accessing the Websites and the Service, you signify your agreement to be bound by this Privacy Policy.

If you do not agree to this privacy policy you may not access or otherwise use our service or participate in our services.

Personally Identifiable Information That We Collect

We may ask you for, or you may voluntarily submit, personally identifiable information when you are using the Service. The personally identifiable information which you may provide to us could include, but is not limited to:

  • Your name
  • Your contact information (including, without limitation, address and email address)
  • Your IP address; and
  • Other personal information

Non-Personal Or Aggregate Information That We Collect

When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on  the  Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual

Information Usage

We will only use your personally identifiable information as described below, unless you have specifically consented to another type of use, either at the time the personally identifiable information is collected from you or through some other form of consent from you or notification to you, we may:

  • Share your personally identifiable information collected in connection with providing the Service.
  • Use your personally identifiable information to respond to your inquires or requests.
  • Use your personally identifiable information to send you emails from time to time about our services, but we will not provide your personally identifiable information to third parties for them to contact you directly unless otherwise permitted by this Privacy Policy or you provide your consent.
  • Share your personally identifiable information with third parties (collectively, the “Third Party Vendors”) to further the purpose for which you provided such information to us.
  • Disclose personally identifiable information as required by Australian law or legal process.
  • Disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our sponsors.

Non-personally identifiable or aggregate information may be used by us for any purposes permitted by Australian law and may be shared with any number of parties, provided that such information shall not specifically identify you.

Cookies and Similar Technologies

“Cookies” are pieces of information that may be placed on your computer by a service for the purpose of facilitating and enhancing your communication and interaction with that service. Many services use cookies for these purposes. We may use cookies (and similar items such as clear gifs, web beacons,  tags, etc.) on our Service to customize your visit and for other purposes to make your visit more convenient or to enable us to enhance our Service.

If you delete your cookies, change browsers or use a different cookie, our cookie (or an opt-out cookie) may no longer work and you will have to reinput (or opt-out) again.

Security

The security of your personally identifiable information is very important to us. When we collect your personally identifiable information online, we use reasonable efforts to protect it from unauthorised access. For more information on protecting your privacy, please visit https://www.oaic.gov.au/privacy-law/privacy-act/.

Changes to this Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Australian Privacy Policy at any time.

Communications with Adapt Physiotherapy

By providing your contact information to us (including, without limitation, your email address, physical address, and phone number) (collectively the “Channels”) to us, you expressly consent to receive communications from us.  We may use the Channels to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us.

By providing your phone number to us, you expressly consent to receive phone calls and/or text messages from us. We will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy. Any phone calls and/or text messages delivered to your phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. Message and data rates may apply.

Contact

For questions or concerns relating to privacy, we can be contacted at adaptphysio.com.au/contact-us.

Effective Date: 29 June 2020

This Privacy Policy was last updated on 29 June 2020